TELEPHONIC REGISTERED NURSE II-DPC Patient Engagement Center - FULL TIME - DAY SHIFT (REMOTE)

  • Requisition Number: 117663
  • Department: DUKE PRIMARY CARE
  • Location: Durham
  • Type of Position: Regular
  • Specialty: Ambulatory Care/Hospital Based Clinics
  • Employment Status: Full Time
  • Apply

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

 

Duke Nursing Highlights:

 

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

 

Duke University Health Care System is seeking to hire the best Registered Nurses to join our Patient Engagement Center Team.  This is a full time opportunity that can be remote upon successful training onsite.

 

Personnel Area:  DUKE PATIENT ENGAGEMENT CENTER

 

Location: 14 Moore Drive Research Triangle Park, NC 27709

This position can be worked remote upon completion of successful onsite training.

 Summary

Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Ideal applicants would have excellent computer and phone skills and be able to communicate effectively with a multidisciplinary team. We are looking for someone with the ability to establish a strong rapport with patients and families by phone, to coordinate services, and to provide education and nursing care to patients and families in the clinic setting.

Job Duties

  • Assess nursing needs of acute and chronically ill patients and their families.
  • Plan, provide and document professional nursing care in ambulatory settings, utilizing the nursing process, in accordance with physician orders and established policies and procedures, under the supervision of the nurse manager, charge nurse or practice manager.
  • Communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others. 
  • Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses.
  • Teach patients and families in accordance with the nursing plan of care.
  • Assist other nursing personnel in the delivery of patient care and serve as a team leader.
  • Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources.
  • Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
  • Participate in the identification of clinical, operational and safety related performance improvement opportunities.
  • Participate in clinic or entity level performance improvement activities.
  • Perform other related duties incidental to the work described herein.

 

Minimum Requirements

Must have an accredited Bachelor’s Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma. (All registered nurses must have at least two years for previous Nursing Experience)

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

Ambulatory Care/Hospital Based Clinics