- Requisition Number: 56785
- Department: DUKE PRIMARY CARE
- Location: Durham
- Type of Position: Regular
- Shift: Full Time
- Specialty: Certified Medical Assistants
Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet® organization
- Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance!
Duke Primary Care
Oc c Summary
The Medical Assistant, Certified functions as an integr al member of theinterdisciplinary healthcare team in providing direct pa tient care. TheMedical Assistant, Certified performs routine administrat ive and patientcare supportive duties in a Health System medical practic e that assistmedical and/or nursing staff in the examination and treatme nt ofpatients and ensure the clinic/office runs smoothly.
Wo rk Performed
Clinical responsibilities:The CMA takes medical hist ories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patient care suppo rt responsibilities may include assisting the medicaland nursing staff d uring examination and procedures, collecting andpreparing laboratory spe cimens, performing basic laboratory test in theclinic/office, taking ele ctrocardiograms, removing sutures/ staples,changing sterile and non-ster ile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and documenting in t he patient record.Other clinical support responsibilities include dispos ing ofcontaminated supplies, instrument processing, high level disinfect ionand sterilization of medical instruments, telephoning prescriptions t o apharmacy, preparing and administering medications as directed by aphy sician, and authorizing drug refills as directed. Performs otherclinical functions as delegated and supervised by the physician.Administrative r esponsibilities:The CMA greets patients, answers telephones, schedules a ppointments toinclude arrive appointments in MaestroCare, checkout patie nts, andreferral scheduling; arranges for hospital admissions and labora toryservices, updates and files patient medical records, fills out insur anceforms, handles billing, bookkeeping to include receiving copays andc ollections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Performs other administrative duties asdir ected.May be requested to be a liaison for clinic activities such as Joi ntCommission and falls and/or participate in clinic committees.
Knowledge, Skills and Abilities
Good customer service skills. Work requires the ability to understand and follow oral and writteninstr uctions generally acquired through a high school education andmedical as sistant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile tec hniques and special procedures that areapplicable to work performed.Work ing knowledge of procedures and techniques involved in administeringrout ine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions applicable for w ork in a clinic setting. Workingknowledge of infection control procedure s and safety precautions.Age specific competencies.Daily clinic preparat ion process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentinformationAbility to establish and maintain effective working relationships withpatients and clinic staffT yping skillsMedical terminologyLevels II and III -- Ability to independe ntly seek out resources andwork collaboratively
Level Charac teristics
Level I -- Graduation from accredited MedicalAssistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Certified Medical Assistants